Frequently Asked Questions

Everything you need to know about your order and our premium apparel.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location but generally range from 10-21 business days.

What is your return policy for apparel?

We offer a 30-day return window for all unworn and unwashed clothing items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.

How do I ensure I choose the correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

Are your products sustainably made?

TESLARATI Marketplace is committed to quality and ethics. Many of our premium fashion items are produced using eco-friendly materials and sustainable manufacturing processes to minimize our carbon footprint.

Can I track my shipment in real-time?

Yes. Once your order is processed, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.